Contact Us

Need Help? We're Here for You

Customer Support Email: support@lilyprettygal.com
📞 Phone Number: 3862438156

How to Request a Return

To begin a return, simply reach out to our customer support team via email.
Once we receive your request, our team will respond within 48 business hours with:

  • A return authorization approval

  • The address of the nearest return facility

  • Step-by-step return instructions

Please wait for confirmation before sending your item back.

Order Confirmation Tips

To ensure smooth order processing, please make sure to:

✓ Enter your email address accurately during checkout
✓ Check your spam or junk folder if you haven’t received a confirmation email
✓ Add our domain to your email safe list to avoid missing important updates

Return Policy Reminder

  • Returns must be pre-approved by our support team.

  • Unauthorized returns or packages sent without prior notice will not be accepted or processed.